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BrightDhan › Responsible Lending

Responsible Lending

Borrow only what you can repay, and know your rights before and after you borrow.

Last updated: 4 November 2026

Before you borrow

Know the full cost

Check the Key Fact Statement before you accept: interest, processing fee, GST, APR, due date and the exact total to repay. Use the loan calculator to see an estimate first.

Repay on time

Repaying on the due date keeps your credit score healthy and avoids late charges. Late or missed payments are reported to credit bureaus by the lender and can make future loans harder to get.

If you can't repay

Contact the lender before the due date and explain the situation. Ask what options it offers. Do not take a new loan just to repay this one.

Recovery and your rights

Recovery is done by the lender or its agents and must follow RBI rules: no threats, abuse, harassment or calls at odd hours, and no contacting people in your phone book. If this happens, complain to the lender and to us at grievance@indifunds.com.

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